At MTTC College, we value our customers and strive to provide a smooth and reliable booking experience. Please read our refund policy carefully before making any payment.
– Refunds are only applicable for payments made through the official MTTC online booking system.
– Refund requests must be submitted at least 7 days before the course start date.
– Cancellation requests made less than 7 days before the course start date.
– Failure to attend the course without prior notice (“no-show”).
– Incomplete attendance once the course has started.
– Approved refunds will be processed within 30 working days.
– Refunds will be made to the original payment method/bank account provided by the customer.
– Any processing/bank charges incurred during the refund transaction will be borne by the participant.
– If a course is cancelled or postponed by MTTC College due to unforeseen circumstances, participants will be given a transfer of booking to the next available course.
– Contact our administration office at 03-79313139 or email to enquiry@mttc.edu.my. Our team will provide you a refund request form and proceed with the necessary action.
This policy is subject to review and change by MTTC College. The latest version will always be available on our website.